Consumers are entitled to a right of revocation according to the following provision, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to his commercial nor his independent professional activity:
A. Right of revocation (Services)
Right of withdrawal
You have the right to revoke this contract within fourteen days without giving reasons.
The revocation period is fourteen days from the date of conclusion of the contract.
To exercise your right of revocation, you must notify us (Andreas Brandl, 1st Cloud, Regentalweg 10, 93073 Neutraubling, GERMANY, Phone (DE/EN): +49 32 229990173, Phone (CZ/EN): +420 226 211 344, Fax (DE/EN): +49 32 229990174, Fax (CZ/EN): +420 226 211 345, E-mail (DE/CZ/EN): by means of a clear statement (e.g. a letter sent by post, E-mail or via the secure online customer portal) about your decision to withdraw from this contract.
You may use the attached model revocation form, which is not mandatory.
In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.
Consequences of revocation
If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges arising from your choosing a different method of delivery from the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date on which we receive notice of your revocation of this Agreement. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund.
If you have requested that the services should commence during the cancellation period, you shall pay us a reasonable amount corresponding to the proportion of the services already provided by the time you notify us of the exercise of the right of cancellation in respect of this Agreement compared to the total amount of services provided under the Agreement.
Exclusion or premature expiry of the right of withdrawal
The right of revocation does not apply to contracts for the provision of services, including financial services whose price depends on fluctuations on the financial market, over which the entrepreneur has no influence and which may occur within the revocation period, in particular services in connection with shares, with units in open-ended investment funds within the meaning of Article 1 (4) of the German Investment Act and with other tradable securities, foreign exchange, derivatives or money market instruments.
The right of revocation does not apply to contracts for the provision of services in the areas of accommodation for purposes other than residential purposes, the transport of goods, vehicle rental, the supply of food and beverages, and the provision of other services in connection with leisure activities, if the contract provides for a specific date or period for the provision of such services.
The right of withdrawal shall not apply to contracts where the consumer has expressly requested the trader to visit the trader for urgent repair or maintenance work, with the exception of other services provided during the visit which the consumer has not expressly requested, or goods supplied during the visit which are not strictly necessary as spare parts for the maintenance or repair.
The right of withdrawal expires prematurely if we have provided the service in full and we have only begun to perform the service after you have given your express consent and at the same time confirmed your knowledge that you will lose your right of withdrawal if we perform the contract in full.
B. Revocation form
If you want to cancel the contract, please fill out this form and send it back.
Andreas Brandl
1st Cloud
Regentalweg 10
93073 Neutraubling
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
Ordered on (*) ____________ / received on (*) ____________________________
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only in case of communication on paper)
(*) Delete as appropriate

Last Update: 03/18/2021 - 18:55pm